Wifi

DLoc
Grasshopper

Why can’t I connect to certain websites/apps while I’m using my home wifi? 

- all Shaw apps

- all banking apps

- some gaming apps 

- some websites 

 

I have checked protected browsing is off. I have reset my modem. My banking apps worked for one minute after I reset. Then back to not working. Uncertain why this is happening. 

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22 Replies

Try turning off “block pop ups” in your browser.

rickatk
Master

@DLoc wrote:

Why can’t I connect to certain websites/apps while I’m using my home wifi? 

- all Shaw apps

- all banking apps

- some gaming apps 

- some websites 

 

I have checked protected browsing is off. I have reset my modem. My banking apps worked for one minute after I reset. Then back to not working. Uncertain why this is happening. 


Try turning off “block pop ups” in your browser.

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-- Why can’t I connect to certain websites/apps while I’m...

mdk
Legendary Grand Master

@DLoc -- Why can’t I connect to certain websites/apps while I’m using my home wifi? 

Can you take your WiFi-capable device to some other location with WiFi (ShawOpen? ShawGo? Starbucks? A&W? McDonalds? Dentist? Barber?), and try to connect to your sites?  If you cannot connect, then it is NOT your "home WiFi" that is the problem.

 

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Yes, I can connect to every site and app if I’m on a diff...

DLoc
Grasshopper

Yes, I can connect to every site and app if I’m on a different wifi network, such as McDonald’s, A&W, etc. Or if I simply turn wifi off. I have to turn wifi off to reply to this Shaw thread.

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Is this happening on all devices on your home wifi network?

rstra
Grand Master

Is this happening on all devices on your home wifi network?

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Yes

DLoc
Grasshopper

Yes

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Do you subscribe to BlueCurve network security?

rstra
Grand Master

Do you subscribe to BlueCurve network security?

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No, I don’t.  My banking apps, Shaw apps, etc all just...

DLoc
Grasshopper

No, I don’t. 

My banking apps, Shaw apps, etc all just worked for a few mins. Faster too. Then gone. I’m turning off wifi to reply to this again. I don’t understand. I did nothing prior to it just randomly working for a few mins there. Completely baffled.

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-- I can connect to every site and app if I’m on a differ...

mdk
Legendary Grand Master

@DLoc -- I can connect to every site and app if I’m on a different wifi network,

Try a "factory-reset" on your cable-modem/router, to eliminate any "filtering" of the MAC-address of your computer's WiFi adapter.

 

 

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Did you ever solve this??  Having the exact same issue....

MarkHefford
Grasshopper

Did you ever solve this??  Having the exact same issue.  Even received a new modem, same problem.

So frustrated, no device is connecting to apps or websites from my home wifi.

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