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Bandwidth/internet usage is showing incorrectly on my account

star099
Grasshopper

I logged into my account, went to the internet usage and for some reason it shows two months at a time (August 1st to October 24th) and it says I've used 995/500GB. What's going on? Why would it be showing two months when it still has the monthly limit?

In any case I definitely haven't used a terabyte in one single month, so something isn't right. Is anyone else's account showing two months?

I log into the service so I can get accurate information (since Windows and my bandwidth programs don't always agree with Shaw). So I gotta sort this out so I don't get charged for going over the limit or something.

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