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Who Me Too'd this topic

Shaw Throttle 6pm - 1am

online409
Grasshopper

This is a joke, or at least it has to be.

For 3 years I have been a Shaw customer on Shaw 300.

They lied to me about a promo package and after a year it expired and without warning my bill doubled.

Then I called them to cancel and the person on the phone gave me the same price I had been paying on a 2 year commitment.

I made the mistake of telling this person I was a Twitch streamer. Upon hearing that she changed her tone and went right to work.

For 3 years I never had an upload speed issue, ever. I did't lose 1 frame to slow speeds.

After that conversation, for the last 4 weeks my upload speed gets throttled between the hours of 6pm - 1am everyday.

You can set your watch to it and I'm not joking. At exactly 1am all the speeds come back.

It's clear Shaw has put a throttle on my bandwidth during the peak time of the day. They keep denying it. Trying to run the same test after same test.

It's a joke. They trapped me. Was totally done on purpose and Shaw should be ashamed of themselves.

I encourage everyone to leave this company. They are stealing my money. I honestly feel like going to small claims court. I'm paying for unlimited 300 down and 15 up. None of which I'm getting between 6pm and 1am.

Their Twitter support is a joke as well. "Ada" was yelling at me today and being very condescending. I have screenshots to backup all of what I have been saying in this thread. 

If you're thinking of getting Shaw or renewing... DON'T!!!

 

 

 

 

 

 

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Who Me Too'd this topic