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Canon wireless TR4520 cannot connect to wireless network.

serenalee
Grasshopper

Hi there, don't know if you can help me, but our new Canon TR4520 will not connect to our home wireless network, no matter what I try.  The printer  can locate our Hitreon router and can find the network name, but it does not ask for a password. The printer can 'read' all the wireless router addresses in the neighbourhood, and ask for a password to connect, but our home network, nope.

We restarted the router/followed the Canon instructions for each possible means of connection, and have just packed the printer in its box to go back to the store. But ... I thought I should check with you folks and see if you had any ideas on what to do. We have another house printer that works fine ...

WSS

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