We have been following all trouble shooting suggestions with no improvement to our service.  We are paying for Internet 300 but the speed barely reads 100.  We have intermittent internet and when we have it, it is very slow.

We have been unable to access our Netflix due to the lack of downloading speed and access. 

We feel that there is a malfunction in the connection between the modem and Wi-Fi. 

We would like to have a service call to our residence to sort out this problem. 

Thank you

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