I had Blue Curve TV installed around 2 months ago.  Ever since the day it was installed I started getting this XRE 030990 error message when trying to access many channels,  The channels would not tune in and it would just give a message to try back later.  I have had tech guys at my place every two week, re did all cables, all signals are fine, the equipment was swapped and still the issue.  on some days it works fine and i think the problem is solved, then a day later, same error message. I have been on the phone with Shaw every 2 days -  I have spoken to 10 different IT tech help supervisors -  and they all tell me they will solve it.. not solved!!  They have credited my bill... big deal.. i wanna watch tv. !!  Apparently they are all passing the buck to Comcast - saying it is their issue.  All the channels that do not work are apparently the IPTV channels... a big issue considering eventually all channels will be sent that way..

Maybe a Shaw rep or manager could just call me and say " yeah -  we have a major issue here and its being worked on"  not juts  " we have a ticket in"  it has been going on for months..   If you watch History, E! , Spark, CW OLN   etc etc etc.   be careful with blue curve..  apparently i am not the only person this has been happening to.

Has anyone had this issue and did they get it fixed??

if so how??