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blue curve on remote computer only windows 7

Beamer35
Grasshopper

Folks;

I have constant trouble having to allow adobe flash in Chrome browser at least three different times when trying to watch live TV. First I have to allow it in chrome; then it comes up again before getting any TV saying "flash blocked as out of date" then it comes up again and I have to say "run this time" when it blocks it again.

On the shaw website it says adobe under software required for blue curve and win7.

Yet a shaw technician told me blue curve doesn't require adobe flash. 

Chrome is not supporting flash much longer so how is this going to be resolved?

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