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Email from a fellow shaw suscriber now identified as SPAM

Jayneedmonton
Grasshopper

Email from my daughter's Shaw account is now coming to my Shaw account marked as SPAM. I have set up filters as well as made her address "trusted" (which other programs identify as whitelisting) so I am getting her emails. Is this mis-identification originating with Shaw or my daughter? Any solution other than the ones in Preferences?

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Who Me Too'd this topic