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Who Me Too'd this topic

Hold times are ridiculous!!!!

Grasshopper

Calling you guys and waiting on hold has been ridiculous. I called in and had an option to sit there for 20 to 50 minutes on hold or get a callback, I chose the callback and received a call about an hour later only to be put on hold for another 40 minutes. When I guy finally answer the first thing that it was transfer me to somewhere else or are sitting on hold again. I just hung up that is **bleep**ing ridiculous.You guys need to figure out your **bleep**. This is not how you keep customers at all.....

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Who Me Too'd this topic