I just want to say first, the new chat support in comparison to the old live chat is very frustrating waiting long periods of time in between responses. I've been "connected" with an agent who then didn't respond for 10 minutes to ask a question and then another 10 minutes to answer it.

Anyway, suddenly my BlueSky PVR is taping everything under the Sun and not new episodes. NCIS New Orleans is on season 6 and it's decided to start taping all the season 3 episodes. Harley Quinn on Adult Swim, despite being set to tape new only, records every single episode aired. 

Is the only option for this to delete the show from the upcoming and reset the show?