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Lag with Shaw Blue Curve Internet

AdamK1
Grasshopper
โ€Ž2020-05-06 03:30 PM

Recently we upgraded to Shaw Bluecurve and have been experiencing lag and packet drops while gaming. This was something I had not experienced when using our old Hitron modem. It seems to be intermittent lag, but irritating none the less. I recently did a quick ping test to show this isn't something we're experiencing with one specific game. This is experienced across the entire network and all connections are wired. Unfortunately it doesn't happen consistently.

 

C:\Users\Adam>ping 8.8.8.8 -t

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=34ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=28ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=34ms TTL=56
Reply from 8.8.8.8: bytes=32 time=34ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=28ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=28ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=72ms TTL=56
Reply from 8.8.8.8: bytes=32 time=38ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=34ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=28ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=35ms TTL=56
Reply from 8.8.8.8: bytes=32 time=92ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=34ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=28ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=28ms TTL=56
Reply from 8.8.8.8: bytes=32 time=28ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=34ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=34ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=29ms TTL=56
Reply from 8.8.8.8: bytes=32 time=33ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=32ms TTL=56
Reply from 8.8.8.8: bytes=32 time=246ms TTL=56
Reply from 8.8.8.8: bytes=32 time=52ms TTL=56
Reply from 8.8.8.8: bytes=32 time=37ms TTL=56
Reply from 8.8.8.8: bytes=32 time=34ms TTL=56
Reply from 8.8.8.8: bytes=32 time=31ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=30ms TTL=56
Reply from 8.8.8.8: bytes=32 time=36ms TTL=56

 

Any help would be appreciated, I'm wondering if I should just switch back to our old Hitron modem as I still haven't returned it. Thanks

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