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Routing issues

suey
Grasshopper

Hey all, I’m having issues with high ping in online games. I believe it’s due to the path we’re routed, I live in Alberta and connect to west coast servers. One of the first hops we take goes to Toronto, then to Vancouver, then usually Winnipeg, then Vancouver, then down to Amazon’s servers. The cities I mentioned are all on Shaw’s end and are pretty consistent with every tracert I run.

I’m not the biggest IT guy but I can think of no other reason why our ping is higher (80-100 ping vs 35-55 everywhere else near me).

@shaw-tony I’ve seen this man anytime I look up an issue on these forums, and he ALWAYS has a solution. I’m (desperately) asking for your help in this. I am dying during this quarantine not being able to compete in my online games 😞

 

Thanks in advance!

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