First time post, but can't seem to find an answer on the forums (excuse me if I have missed it).
I recently upgraded to Fibre+ Gig and have been having no end of difficulties. I have called in to Shaw Support multiple times and there is no resolution. Keep on factory resetting it and it will work for a couple of hours, and then issues restart.
Basic set up is the BlueCurve Gateway, with 3 pods distributed evenly throughout the house as per guidelines.
Initial set-up included a hardwired line to a gaming system, and a hardline to a SONOS bridge system (2017 vintage) which creates a mesh for the wireless sound system which should not interfere with computer WiFi (as per SONOS). Hardline to the gaming system is now disconnected, and a CAT6 line is running to the main desktop (albeit older iMac but is able to connect to 5GHz -- had no problems on 300 Mbps contract). 2019 MacBook Pro is connected wirelessly to the system, along with various aged iPads, iPhones, and printer. Pods were set-up to extend signal only for phones and iPad which do not need speed.
Speed tests when the desktop is connected is approximately at 650 - 700, but connection keeps dropping intermittently throughout the day.
MacBook Pro wireless SpeedTest is showing 133 Mbps when approximately 3 ft from the gateway. WiFi Tx Rate on laptop is showing 1300 Mpbs at the same time (I have had up to 250 Mbps on the speed test after a factory reset, Tx rates remain constant). Took hardwire off desktop, and it was showing a WiFi Tx Rate of 450 Mbps but only a download of 133.
I have not been able to find a maximum throughput speed for the Shaw Gateway WiFi (Arris system). What is the maximum WiFi speed for the Gateway (I know pods are only around 75 - 100 Mbps per Shaw).
Furthermore, the Gateway seems to drop my Sonos bridge at least once or twice a day (three times tonight so far), and after a reset, I have just lost all of my pods. Also, when the gaming system is attached to the Gateway, we lose signal at least twice a day.
Is this a possible channel issue? Any suggestions would be appreciated.
Thanks
