For hours to days at a time i get packet loss, it's not all the time but it feels like the internet cuts out for 30 seconds then is fine for a minute. It happens on all mobile devices to my laptop that's on WiFi to my PC that's wired. my Xbox loses connection to live just idle in the menus, and web pages have long load times of time out. I don't know what information i can provide but so far i have these pictures showing packet loss. Please anyone with a solution to this issue would be greatly appreciated as this happens for at lest half the month every month since I've gotten Shaw internet months ago.

Lenovo on wifi

Tracing route to www.google.com [216.58.193.68]
over a maximum of 30 hops:
  0  My pc
  1  My pc
  2  68.149.0.1
  3  rc1we-be100-1.ed.shawcable.net [64.59.185.109]
  4  rc3no-be6.cg.shawcable.net [66.163.64.69]
  5  rc2wt-be100.wa.shawcable.net [66.163.75.233]
  6  72.14.242.90
  7     *        *        *
Computing statistics for 150 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                        My pc
                                0/ 100 =  0%   |
  1    5ms     0/ 100 =  0%     0/ 100 =  0%  My pc
                               27/ 100 = 27%   |
  2   13ms    27/ 100 = 27%     0/ 100 =  0%  68.149.0.1
                                0/ 100 =  0%   |
  3   13ms    27/ 100 = 27%     0/ 100 =  0%  rc1we-be100-1.ed.shawcable.net [64.59.185.109]
                                0/ 100 =  0%   |
  4   19ms    27/ 100 = 27%     0/ 100 =  0%  rc3no-be6.cg.shawcable.net [66.163.64.69]
                                1/ 100 =  1%   |
  5   33ms    28/ 100 = 28%     0/ 100 =  0%  rc2wt-be100.wa.shawcable.net [66.163.75.233]
                                0/ 100 =  0%   |
  6   34ms    28/ 100 = 28%     0/ 100 =  0%  72.14.242.90

Trace complete.

PC on ethernet

Tracing route to www.google.com [216.58.193.68]
over a maximum of 30 hops:
  0  My pc
  1  My pc
  2  68.149.0.1
  3  rc1we-be100-1.ed.shawcable.net [64.59.185.109]
  4  rc3no-be6.cg.shawcable.net [66.163.64.69]
  5  rc2wt-be100.wa.shawcable.net [66.163.75.233]
  6  72.14.242.90
  7     *        *        *
Computing statistics for 150 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           My pc
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  My pc
                               21/ 100 = 21%   |
  2    8ms    21/ 100 = 21%     0/ 100 =  0%  68.149.0.1
                                0/ 100 =  0%   |
  3    9ms    21/ 100 = 21%     0/ 100 =  0%  rc1we-be100-1.ed.shawcable.net [64.59.185.109]
                                0/ 100 =  0%   |
  4   14ms    21/ 100 = 21%     0/ 100 =  0%  rc3no-be6.cg.shawcable.net [66.163.64.69]
                                0/ 100 =  0%   |
  5   28ms    21/ 100 = 21%     0/ 100 =  0%  rc2wt-be100.wa.shawcable.net [66.163.75.233]
                                1/ 100 =  1%   |
  6   27ms    22/ 100 = 22%     0/ 100 =  0%  72.14.242.90

Trace complete.