Just finished installing three BlueCurve TV Player Wireless 4K units on three upstairs tv's in the bedrooms. Everything works great, no issues at all with set-up, activation and operation. 

The existing Shaw BlueCurve Gateway HDPVR in the living room downstairs, which has always worked perfectly right up to the exact time i did the system reboot while activating the three upstairs satellites, keeps failing during reboot with error code RDK-03009 and will not connect. It says to check all wired connections and retry, which i have now done 5 times. I keep getting "please tighten your cable connections and restart".

RDK-03009 does NOT appear in the list of common fault codes.

To note, nothing was touched on or around the living room TV--HDPVR GATEWAY--BlueCurve WiFi Modem in any way. It was not part of the process to activate the satellite wireless 4K players upstairs. However, it WAS during the activation process of those units that the BlueCurve Gateway in the living room lost connection.

I am puzzled though why i was sent four 4K wireless satellites when i made it very clear i needed three for three upstairs bedrooms. Does the forth one need to be integrated somehow (of which there is no mention of in the set-up instructions) into the BlueCurve HDPVR Gateway in the living room ?