When did Shaw Customer Service get so awful? It used to be go good. Now it is as bad as the Telus Customer Service. If not worse. I have been trying to get a live person on the phone for a week now and every time I get to a push one now point where it says I will reach a live person and push the number, I get a message saying it will be sending an update to my TV ?????   I am going to click on the box that says email me when someone replies but it will be for naught....  My problem is that Shaw says my email account was used to send out a bunch of spam and they froze my email account. I tried to fix it with their CHAT "service" and had no luck. I got tired of waiting 10 minutes each time for the guy to answer my messages. Their Chat service used to rate 100%. Now I would be generous giving it a 5% rating. *Mod edit out personal info*