I just moved into a new house with my mother, we both had Shaw service. We're keeping mine, as it has what's desired, and were intending to cancel hers. But she had to pay a $340 cancellation fee.

What the hell?

Why was there no way to merge her into my account or just cancel the **bleep** thing considering we're still customers ..??

it certainly doesn't give me much incentive to stay with shaw, given I can sign a new contract and then take advantage of the 10 day cancellation clause at literally any time