I've been performing some speed tests on our Internet 300 contract and on average we get 120 download and 15 upload, we are in SurreyBC. The download concerns me a lot. However, there are other issues we have that is making Telus seem quite compelling right now.

Other issues

1. Subtitles are corrupted on Netflix via Blue Curve. Shaw promised to get back to me but it's been literally months now and I'm fed up to the teeth about reminded them. I asked Shaw about this about a year ago, they said it's not them, I had many conversations with Netflix but when I took Netflix off Blue Curve and onto my Smart TV I realised that Shaw was actually the problem.

2. Some US channels often come through corrupted, including video and audio. This is only through the TV not their app. Logged this with Shaw multiple times, mostly they ignore me not believing it's true and when they do promise to look into it they never get back to us.  This has been going on for 2+ years.

3. I've recently had a disappointing experience having to deal with Shaw Business, part of what we used them for we've managed to migrate to another supplier which is MUCH better.

Anybody else having these frustrating issues with Shaw? Since Telus has its fibre service here is it worth moving?