Hmm, 3 hours so far with Shaw 'help' and no further ahead (that does not include wait time!)

I try to watch a program on my iphone or Mac or Asus laptop using BlueCurve and all I can get is "Connection error TVAPP 00200", I have tried different browsers and computers (PC and Mac) nothing changes.

I have 23 mbps download and can stream anything else without a problem, the problem is solely with Shaw.

In an effort to trace the problem I uninstalled a VPN I had, didn't make any difference, I checked to make sure my devices countries were set to Canada, they were, I'd appreciate any suggestions.