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internet speed

windward
Grasshopper

I have Shaw 'Internet 300' for which I pay $106.77 per month. I can only get speeds of less than 75 down and 15.5 up no matter how many times I reboot the modem. I'm in Courtenay -maybe speeds are lower here.

1. Do I actually need Fiber+ 300 Plan (or some other) to get anywhere near the promised 300 speed?

2. I used to be able to use Skype phone but that does not now seem possible on Shaw. Is it because the speed has slowed down so much during the past 6 months?

3. I used to be able to use a Net gear WiFi range extender with my last house on Telus, but it does not seem to be possible to use this device on Shaw. Is it restricted to only use Shaw pods rather than other wifi extenders?

Thanks,

Alan

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