I have tried to access my account for months now. All I ever get is  " wait while we retrieve your account information ". Well, I'm still waiting ! Your web site is so frustrating; nothing on it works properly. I've recently changed my whole programming, but it's impossible to see my bill. I'd like to be able to see it a few days before it is due so I have those days to get it through my bank. Then perhaps I won't  be charged  by Shaw as has  happened .    Jean Alton

Mod Edit: Removed personal information