This is an embarrassing question, but I am having difficulty in figuring out how to open the remote control itself in order to change the batteries. I'm sure it will be easy to do when I know how to do it.
I found a one sentence instruction on pressing down on the back of the remote but I'm unsure of where to press down. I assume it would be on the lower half of the remote as the upper half is where the microphone is located but do I press down on the half inch raised linear button? or somewhere else on the device? When I do press down on the appropriate spot, what happens? I assume that the cover lifts as the remote is closed on both ends so you can't slide the cover like you could with previous remotes.
One more question - I've noticed a lot of questions and complaints about the remote in general. I just changed to the blue curve system 2 weeks ago. Do these problems still occur or has Shaw resolved them? Thank you.