The fact that one cannot fast forward when watching an "on demand" show is just a very poor service offering. It really irritates when Shaw has an error that results in lost signal - as just happened to us a few minutes ago -  and the modem and TV box both need to be restarted. We had already watched all but the last 5-6 minutes of the show, but when the signal was restored and I went back to the on demand show, it started over from the beginning again! We couldn't fast forward to, or resume from, where we left off when the signal was lost. Why the &#*@ would I want to sit through 45 minutes of a program I had literally just watched to catch the last five minutes?

The combination of a system that doesn't allow resumption or FF of on demand shows, combined with poor value for money overall, means I will be very, very happy when my contract expires (my bad) and I can drop this service in the dumpster to which it belongs.