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Shaw Cancellation results in bad service

Nattyk
Grasshopper

I've been with Shaw for a couple months now. Unfortunately the owner of the apartment I'm staying at decided to sell his apartment. I however found a new roommate but who has a shaw account. This automatically means we don't need one of the shaw accounts right. So I asked if we could maybe merge the account or have a way to reduce the amount that I have to pay for cancellation considering I'm still going to be a shaw customer just that my account will not be functioning. They say there's no way that can be done. So the first time I called they told me I had to pay $200 in cancellation fee then the second time I called after I had put in $200 into my account they tell me it's not enough when I called the next day I would need to pay $275. Imagine my disappointment. 

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