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Why won’t BlueSky let me pause and rewind live TV??

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Today I was watching a show and tried to hit pause and rewind a scene, and a message popped saying something like “pause is not available, set top box won’t allow it” and then I would flip to a different channel and the pause function would work once again, and then go back to this error message after trying to pause for a second time. Why is this happening???

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