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Cloud PVR recordings skipping content

BA2-0
Grasshopper

I have been experiencing cloud PVR recordings skipping ahead by several minutes over the last month. I try to use the app on my phone to watch the same recorded program and I get the same results.

I do not have a local PVR so whatever is causing this missing content issue is happening within Shaw's own infrastructure. Last night it happened to 3 programs that were recorded the night before. Frustrating. I had to delete the 3 programs and use the on-demand feature to find them and watch (obviously with no fast forwarding through commercials). What's the point of having a recording feature if it doesn't record all of the program? This has been getting progressively worse.

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