Hi,

Can anyone please point me to a comprehensive Users’ Guide for the Shaw Fibre+ Gateway 2 (XB7), or any of its Technicolor/Arris/Panasonic/Comcast variants?

I am unable to find anything substantive online, just a couple of incomplete drafts.

Also Shaw residential support can’t or won’t answer my questions. I have been told to phone back and try to get someone from “higher level”, to post to this community and that my questions are too complex for residential support.

I was inquiring about things like second IP pass through, bridging, home automation (Zigbee), turning off responses to WAN-originating pings and whether Shaw’s IPv6 IP Addresses incorporate the XB7’s MAC address, apparently a security flaw if they do. Well, the latter is something I can check myself now.

I now am renting a unit that has some potentially interesting features, the XB7, but am having to bridge it for lack of enough information to use it more fully. At least bridging worked, surprisingly, as described. Maybe that’s the best that I can do.

Anyone have any ideas? Thanks.