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Noisy modem

WillA51
Grasshopper

I am getting thoroughly fed up with the fan noise from the XB6 modem.  Even when placed in the basement on a resilient pad, the noise transmits through to the main floor.  It is clearly a problem with this model as it is the second one that Shaw has sent me. 

What is especially infuriating is that I had a Hitron (fanless and silent) modem, and which worked fine even after upgrading to 300Mbps but Shaw support insisted I needed this crap modem instead, for which I pay $10 per month more than I did previously!

Shaw, DO SOMETHING about your inferior equipment!

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