I have been billed, twice now, for $20.00 each month for "Crave TV" but I am unable to view it because it has never been "activated". I believe that it is fraudulent to charge a customer for a service which is not delivered. I telephoned your contact support to complain, and they only responded with whining and complaining about some technical glitch

being experienced which was not resolved but, I noted that the charge is, again, on my current bill and I insist that you return the $40.00 overcharge together with any federal and provincial taxes charged, directly to our account