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Logging into TSN.ca using Shaw account

roddy1980
Grasshopper

Hi,

 

I'm having difficulty logging into TSN.ca with my Shaw account.  This has actually been a problem for a long time, but I can still watch TSN on my TV and I can also stream it on the bluecurve website, so it hasn't been a big issue, but there is some stuff on TSN.ca I want to watch on demand and the website is the only way to do it.

When I click on the link to sign in, I get redirected to the TSN sign-in screen.  I click on the button "I'm a TV subscriber", click on the Shaw logo, enter my username and password, which then brings me back to the TSN site but I am still unable to watch any of the streaming video.  If I click on "sign in" again it usually just refreshes the page, I don't get to go to the login page to try again.  I am using a fairly new MacBook, everything up to date including iOS 13.4, Safari 16.5.  If it's useful, I can still login into Sportsnet.ca no problem, and Bluecurve works fine as mentioned.

Is this a known problem, and can anyone help me? Thanks.

 

Rod

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