I'm posting this here now but I've actually been dealing with this since June 11th.

I've been suffering from this for over a month. It's not a speed issue, it's the reliability of the line. Websites don't resolve. There's something going on at the gateway I'm tired of being told that the maintenance team keeps declining to send people out to investigate further. I've had 3 tech visits, the last one being a senior tech who actually just came over to tell me there was nothing he could do (and we spent about 15 minutes just standing at my foyer arguing). This is stupid ridiculous. Can I get some real help here?