Would any other users be getting a constant error xre-06014 when viewing recorded programs?

I seem to be having this issue for months now while watching recorded programs.  Doesn't matter what is recorded or when it was recorded. On demand service is affected too.

The recommended power cycle fix is completely useless.  have had three techs come out to tell me the equipment and signal on my end is fine.  It must be a Shaw backend issue.  Funny thing is Shaw has no clue how to fix it.  An internet search brings up the error code and symptoms for cable services in the states, from 7 years ago.

Is there an actual fix for this?