This is a frustrating issue, the second time I've had it.

I can make outgoing calls, and the voicemail appears to work on all number - maybe because I don't know who is calling.

I can receive OCCASIONAL calls, from people who have called in the past.

Otherwise no calls come through, the phone does not ring.

"Support" is useless, just like Shaw in general in 2024.

Any other  users with the same issue?

I have reset the system a billion times.