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How to unsubscribe from a channel?

NNoyed_n0w
Grasshopper

I accidentally subscribed to BBC News channel and now I'm being billed for it.  It seems impossible to unsubscribe on my TV/App/online?  I'd be content if I could just send an email noting this subscription was made in error and have them deal with it but I can't wait 45 minutes in their chat queue to sort this out.  Seems like a brazen breach of CRTC rules to make it so easy to accidentally subscribe and way too hard to unsubscribe. 

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