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Netflix being Charged on Shaw Account - BUT I ALREADY HAD A NETFLIX ACCOUNT

ango1620
Grasshopper

I have an old Netflix account from years ago that I pay monthly directly from my bank account ($16.99).  I signed into my Netflix account from our BlueSky and now Shaw is adding Netflix on my account with Shaw ($16.99/month).  So now I am paying double.  I spoke to a rep from Shaw and all she said was someone must have signed up for a Netflix account from our BlueSky.  This did not happen.  She left it with me to contact Netflix and I know for sure I only have one Netflix account (one login/user name with Netflix that has only been used in our BlueSky).  Now I am lost and Shaw does not seem to want to help me.  Help!

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