We moved into a new home in December 2018 and our cable is still lying on the ground instead of being buried. We were told it could take up to three years to have it properly buried and connected. In the meantime it lies on the ground, is dangerous for people walking and when we get our landscaping done it will be a total pain to deal with. Does anyone else out there have this problem. Why should it take that long to get it serviced. We spend a lot on our account as all our services are Shaw including our landline. Getting frustrated.