So for about the last 10 days (since it snowed which might be coincidental) our TVs have been having this issue where the audio will drop briefly along with either a blank screen with error or heavily pixelated or stuttering video. I  have reset the gateway, didn't make any difference.

However it appears to happen mostly  when watching a recorded video which we do a lot, but also happening LIVE right now on CTV Edmonton. FWIW nothing is recording but I was just testing last nights recording of the CNN debate which still has the dropouts and then the LIVE CTV started messing up badly.

I just reset the Gateway again, seems good for the moment.

There is an expander attached to the gateway and it's showing as 17% full which I'm guessing is the total of the gateway and the 1 TB expander space.

If I rewind, sometimes.. just sometimes it will playback a bad section with less issues. We have 4 portals and all show the same problem.

So I don't know if the original signal is corrupt or the hard drive(s). HELP!!!!