With Ignite (formerly BlueCurve) TV and Ignite Streaming, you can watch Amazon Prime Video right from your TV set-top box. Find Prime Video content by searching the Ignite TV library, or launching the Prime Video App.
Note: A Shaw Internet subscription is required to use apps on Ignite TV or Ignite Streaming.
To access and watch Prime Video content on Ignite TV, it is required to have:
Ignite TV or Ignite Streaming
An Amazon Prime membership
Shaw Internet service
Prime Video content is available by searching the Ignite TV library, or launching the Prime Video App. You can find your favourite shows by name, or go to the Prime Video App to browse.
With the Ignite TV voice remote, say something like
Launch Prime Video from the Ignite TV Apps menu
Launch Prime Video from the Ignite Streaming Apps menu
Access Prime Video from Recently Watched or Continue Watching
Once you're in the Prime Video App, everything labeled Included with Prime is available with your Amazon Prime membership. Other content may require an additional subscription. Read the Prime Video Channels section below to learn more.
When you first launch the Prime Video App, you'll be asked to sign in to your Amazon account. Already an Amazon Prime member? You can sign in with your existing account right away. If you're not yet signed up for Amazon Prime, visit amazon.ca/prime to get started.
Existing Amazing Prime members
If you're not yet an Amazon Prime member
Note: Billing for your Amazon Prime membership is handled by Amazon, and will not show up on your Shaw bill.
The Prime Video App on Ignite TV has options for subtitles (closed captions) and audio in various languages.
To turn on subtitles
To change subtitle and audio language settings
You can restrict access to the Prime Video App using Ignite TV parental controls. Content within the app can be restricted using the parental controls and purchase restrictions in your Amazon account.
To restrict access to the Prime Video App
To learn more about Ignite TV parental controls, read How To: Use Ignite TV Parental Controls.
To restrict content within the Prime Video App
Prime Video on Ignite TV supports SD, HD, UHD/4K, and HDR, depending on the title you're watching. To check video streaming quality, press OK on your remote while watching a title, and look in the bottom-left.
Your playback device and your Internet connection also affect picture and audio quality.
|SD (Standard Definition)
|All Ignite TV set-top boxes, all TVs
|All Prime Video titles
|HD (High Definition)
|All Ignite TV set-top boxes, all HD TVs
|Almost all Prime Video titles
|UHD/4K (Ultra High Definition)
|Ignite Entertainment Box and 4K TV Player only, 4K TV required
|Some Prime Video titles
|HDR (High Dynamic Range)
|Ignite Entertainment Box and 4K TV Player only, HDR-capable TV required
|Select Prime video titles
Amazon offers several Prime Video Channels which can be purchased as addons for your Amazon Prime membership. While these channels are available in the Prime Video App on Ignite TV, they are only part of Prime Video, and are not integrated into your Shaw bill or Shaw TV services.
Similarly, if you subscribe to a channel from Shaw that's also a Prime Video Channel, that does not make it available in Prime Video.
Billing for Prime Video Channels is handled by Amazon as part of your Prime membership.
Learn more: Visit Amazon's support site for more information about Prime Video Channels.
If you're having trouble using Amazon Prime Video on Ignite TV, read the following support article for troubleshooting tips: