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Are Bluesky Cable Boxes now mandatory?

mahram
Grasshopper

I was wondering, are the blue sky cable boxes now mandatory when we get upgrade to one of the new tv packages being offered?

I heard that these blue sky boxes are replacing our digital boxes and hd pvrs and we won't be able to watch cable anymore on old CRT TV's and all tv's must be LED's to use these new boxes.

is this all true?

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Re: Are Bluesky Cable Boxes now mandatory?

Moderator
Moderator

Hey mahram,

Thank you for reaching out! BlueSky TV is not mandatory equipment for you to enjoy our TV services. You can continue to use older TV equipment. The BlueSky TV experience is very different, you can find more details on that here. Let me know if you have any other questions.

Cheers,

Tony | Community Mod.

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Re: Are Bluesky Cable Boxes now mandatory?

mahram
Grasshopper

Hi Tony, thank you for response.

So we wanted to renew our 2 year value plan but we also know we have to lose our legacy package in order to do so and to add the new tv packages being offered (small, medium, large). 

We were told that once we do we'd have to use blue sky tv equipment..but can we just continue to use our old tv equipment with the motorola digital boxes and hd pvr's we're currently using? one of our tv's in our home is a CRT and uses these digital boxes and we just wanted to be sure if we change our whole package there won't be any problems.

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Re: Are Bluesky Cable Boxes now mandatory?

Moderator
Moderator

Hi mahram 

You should be able to keep your existing hardware for TV but there are some older boxes that aren't supported in the newer billing system. It's best to check in with customer support to find out for sure.  Depending on which internet modem you have and which plan you sign up for, you might need a new modem, but the agent can set that up for you when they enter the order.

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