@DanM2018 - should I wipe my PVR?
Two possibilities:
1. the older BlueCurve have an integrated disk-drive, to support recording, and also "rewind NN seconds" and "pause" of live programs. If the disk-drive is beginning to fail, it will take "longer" to successful read/write, causing those drop-outs. The only solution is to ask Shaw to ship you (via Canada Post) a replacement.
2. contact a Shaw Agent, and get them to remotely logon to the BlueCurve, to view the "signal-strength" and other values. Poor signal-strength can cause stuttering, and pixelating, and audio drop-outs.
Wiping-out the internal disk-drive will free-up both "good" and "bad" sectors on it. So, any "new" recordings may write to "good" sectors, until the disk-drive is full-enough that the "bad" sectors are put into play.
You are recording to the cloud, deleting recordings would do nothing. More likely a signal issue, which BlueCurve boxes do you have?
Thanks
I had a great Support call from Shaw this morning. Checked many aspects related to my problem. Is sending a service person soon. My PVR is an ARRIS Model AX013ANM Sent to me as a replacement August 20, 2020. Thanks for your reply, DAN Merry Christmas !!!