Having problems with the sound cutting out on MSNBC. It only happens on MSNBC, not on other channels. Called Shaw technical support and they didn't know anything. Anyone else experiencing the same issue??
I have the same problem here in Redwater, now for weeks.
Same in Winnipeg on all platforms (Freerange and Cable)
This has happened many times, but it is very difficult to convince Shaw that it is a head end problem.
It is probably happening on BBC as well.
Thanks for the responses! Glad to hear it isn't just us. Shaw acted like this was the first time they'd heard about the issue. We tried rebooting and "reseating the coaxial cable," as suggested, but no change.
Thanks! What town/province are you located in? That makes four of us so far. Wonder how many people it takes until Shaw decides to pay attention?
Audio on Fox News cuts in and out for a second then the volume drifts up and down. BNN has been playing extremely loud for the past 2 weeks. This is in Calgary.
I live in Metro Vancouver and have the same audio drops on MSNBC. They are very quick - maybe miss one word - but frequent. I have a stand-alone 3510 pvr. This has happened in the past. Someone with the handle mark_vse used to fix the audio drop problems in the past ....
Same thing here in Vancouver, it has been happening continually for the past three days. Sound cuts out intermittently, makes it difficult watch.