Audio static for ch 202 NBC -HD

Tbahz
Grasshopper

Lately we have been hearing audio static on this channel only.  It’s on every tv in my home but worse in my bonus room because it has home theatre. 

Why?  Just one channel. Some days are okay. Most are not. Every tv. So it’s not a coax cable issue. It’s from the source. From Shaw. 

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it may potentially be a problem from the source (NBC). I...

Moderator
Moderator

@Tbahz it may potentially be a problem from the source (NBC). I haven't heard of any reports of issues so it may be an isolated problem since its intermittent. Are there any specific shows that it becomes static? What troubleshooting steps have you tried?

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Same thing here.

yamamoto509
Grasshopper

Same thing here.

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very odd. Are you still noticing the issue right now?

Moderator
Moderator

@yamamoto509 very odd. Are you still noticing the issue right now?

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It's happening here in Thunder Bay too. I was not happy w...

rickchicorli
Grasshopper

It's happening here in Thunder Bay too. I was not happy with your standard " I haven't heard of any reports of issues so it may be an isolated problem since its intermittent." response. We get that every time from Shaw.

Also shows stopping and starting many time during an episode. Channels 201, 202, probably others.

Another problem, recorded Chicago Med on channel 202, Law and Order on channel 202 had background noise but no audio for the voices.

Called Shaw support this morning and was told 130th in line. Sounds like there are lots of reported problems.

 

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I hear your frustrations as this sounds like an issue fro...

Moderator
Moderator

@rickchicorli I hear your frustrations as this sounds like an issue from the broadcasters. Please touch base with technical support so we can investigate further. I appreciate your patience.

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