This was never an issue before changing to Shaw Blue curv...

Pcd_design
Grasshopper

This was never an issue before changing to Shaw Blue curve. If I’m watching something I’ve recorded- why on earth can’t I pause the show indefinitely like I could before?

Today’s TV’s don’t burn..ans if it’s recording content there shouldn’t be any logical reason why it should end the “pause” and return to live tv. 

Shaw, please correct this. Along with returning the skip feature for commercials like I had with previous Gateway system.
Why would switching to a newer system result in these poor UI issues for your customers? Who’s beta testing for you?

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-- the skip feature for commercials  Just "talk" into you...

mdk
Grand Master

@Pcd_design -- the skip feature for commercials 

Just "talk" into your BlueCurve remote-control: skip forward 30 seconds

There is a way to "program" your remote to temporarily set the number of seconds to 30, but contributors to this forum have reported that the remote "reverts" to the longer skip-time, after some action.

 

 

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Mine does that too and it is super annoying. It’s only my...

wickedfairy
Grasshopper

Mine does that too and it is super annoying. It’s only my bedroom one that does it though. The main one doesn’t 

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Have you tried rebooting the BlueCurve portal in your bed...

shaw-daniel
Moderator
Moderator

@wickedfairy Have you tried rebooting the BlueCurve portal in your bedroom by following these steps? If you need further assistance, please reach out to our tech support team at shaw.ca/contact-us

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Yes many times. I think I need a new portal.I called Shaw...

wickedfairy
Grasshopper

Yes many times. I think I need a new portal.I called Shaw once and they said it’s normal, it’s on standby, 

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