@winterman -- you have not given a lot of information:
- operating system: MacOS or Windows 10 (Version 20H2?);
- web-browser (Safari, Chrome, Edge, Internet Explorer, Firefox) ?
- any error-messages?
- any description of how far you get, i.e., do you see the "home-page" for the BC site?
- can you select a program? does it "play" at all? Play smoothly?