@rickatk wrote:
@zoomiey25 wrote:
I updated from Bluesky to Bluecurve last week. Having problems with "buffering" as all of my boxes are wireless. The picture/audio freezes for about 10/20 seconds . It's worse when watching Netflix/amazon prime. how do I resolve this issue. Talked to TV support and no help there. Is it possible to get hard wired for these boxes?
After two weeks I can report my system is encountering regular freezes and loss of sound on a daily basis. My network has been checked over and tightened up by qualified Shaw techs a few months ago. The terminals are showing “excellent connection” on all my wireless tv playerspointed to the 2.4GHz band. By contrast no issues with Apple TV or my Samsung TV(Tizen) in the same room. They are rock solid.
I turned off the band steering and have my wireless tv players connected to the 2.4GHz band. The only reason I have done this is because when the system is set to dual band the wireless tv players show connection as “weak” presumably connecting to 5GHz. As does my TV which carries my Apple TV signal, Netflix and Prime in HDR.
I really want to stay with the wireless boxes but find the loss of tv signal frustration for everyone in the household.
I got home today, my wife advised that the main tv player was frozen and had been for a couple hours. The other players were all fine. I tried a soft reset using the help key on the remote. Nothing changed. I finally unplugged the wireless box then plugged it back in. That seemed to do the trick and get the cable channels back on line.
Committed to trying to get the wireless tv system working, I had dropped in to my local Shaw outlet and picked up a box of pods earlier in the day. I was resolved to joining my networks again and setting up a mesh network with the pods, to see if that would improve the situation. I would have to deal with my TV not liking band steering and beam forming at a later time.
I got through to tech support and explained the situation. The fellow checked the problem player and discovered that the player was defective, displaying a “software problem” in the device. He also suggested I ensure my to dedicated networks had different names and passwords. The latter caught my attention. I had different network names(SSID) but was using the same passwords. I was advised to change the passwords and arrange to get a new wireless tv player. The tech also confirmed I could continue with the dedicated bands and balancing my equipment based distance and performance as that seemed to be working with my other XI6 boxes and wireless devices.
Sooo I will have to give that all a go before trying the pods which will most certainly require a dual band setup.
