BlueSky/Curve box Video Display setting issue

[ziggurcat]

Hi there,

Has anyone run into an issue where it doesn't save the Video Display setting? I set mine to 16:9, 2160p60 4K UHD because that's what my TV supports, but the unit will occasionally drop the setting down to 16:9 1080p60 HD, and I have to reset it to16:9, 2160p60 4K UHD.

Any known reason why this happens? I feel as though it happens whenever there's a FW update or something.  I usually only notice the switch when I go into my AVR's settings menu - if the BlueSky/Curve box is set to 4K UHD, the AVR's menu overlay will be black, but if the setting is 1080p60 HD, that same AVR menu overlay will be transparent. 

[rstra]

Does the HDMI cable go from your BlueSky directly to your TV?

[ziggurcat]

Nope, the HDMI from the BlueSky/Curve box goes into a Marantz SR6014 AVR.

[rstra]

Does the Marantz support 4K? The BlueCurve box does that HDMI handshake to determine the best resolution, in this case, the Marantz.

[ziggurcat]

Yes, it's a 2019 model AVR. 

[rickatk]

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@ziggurcat wrote:

Yes, it's a 2019 model AVR. 

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I suspect the TV box is sensing a setting limitation in the receiver. Try running everything through the TV. Then connect audio from tv arc to receiver. Turn CEC on all devices.