@Sharon123 what error message do you see when you try to select Netflix? What troubleshooting steps have you tried so far?
Remote won't connect to Netflix. There is no message.
Samsung remote connects to Netflix but Shaw remote does not
Try rebooting BlueCurve or reset the app, instructions here.
https://support.shaw.ca/t5/tv-articles/troubleshooting-netflix-on-bluecurve-tv/ta-p/5620