Why does this happen...I can’t manage my channel subscription I can view or add channels with this app plus there is no option to view my internet usage....it happen before with my Samsung phone & now with my new iPhone....:plus my Shaw online site as well....does anyone else have the same issue?....Shaw customer service doesn’t seem to have a clear answer....they just say they will forward my concern to the technical team
In a nutshell...my Shaw ID acts & shows like I have no tv & internet with my account even though I do have tv & internet. (I switched from IPhone to android & still shows the same on my account whether through the My Shaw app or my account using a web browser)
@AshCris - in a nutshell ...
This is a user-to-user discussion forum, not a path to Shaw Support.
I recommend that you contact Shaw (currently, online chat is given priority over telephone) and get them to trouble-shoot.