Well as it turns out "Grand Master" it DID turn out to be the cabling from the phone-pole to our TV! And by the way, we do not have a "BlueCurve". The 4th (or 5th??) technician to come into our home quickly determined that the signal was severely dropping from the cabling that was in our wall from the outside connection to wallport behind the TV. This was the only cabling that was NOT yet replaced from the previous Techs. This Tech replaced it, and (I will admit that I was pessimistic at this point), but it has now been almost 6 weeks and we have not had the pixelation problem since! 🙂 So, it has been an extremely painful process of phone calls and tech guesses and rehearsed telephone support spiels; but two good things came from this where I need to give Shaw credit... Even though it took several Techs to resolve the problem, I greatly appreciated each one that came in to try to resolve the issue (well, except one that did not seem to know much, including how to use the remote to check some technical configurations). Secondly, without my even asking, Shaw came through with making an adjustment on our phone bill; not what I would initially have considered, but respectful overall. Thank you Shaw. It took 4 months, but I am now more optimistic.
