With Gateway I used to be able to watch "frame by frame". This was handy when watching sports and you wanted to see the goal in slow motion (frame by frame) I would pause the game and hit the forward button on the remote which would step through frame by frame. I can't seem to find how to do this on Bluesky.
Thanks for reaching out! Unfortunately, that specific feature is not the same with the BlueSky TV experience. However, you can press the pause and play button multiple times to get a frame by frame effect. Let me know if you have any other questions!
Tony | Community Mod.
This feature actually does work, You rewind live TV, Pause it, then press fast forward one time only
This can be done by first rewinding back to few minutes as desired. Then pause first and then press fast forward once and that will play the channel in slow motion frame by frame.
hope this helps.
Pressing pause -return-pause-return-pause to get slow motion is totally useless and not an elegant or adequate solution at all. Close to a useless method.
I just want to confirm that "slow motion" is no longer available. I spent an hour on the phone with Shaw technical support a few weeks ago, and they told me that it should still work. We went through a whole string of trouble-shooting with no luck and then they mailed me a new remote control. After testing the remote this morning the issue is exactly the same. You press "pause" and then "forward" and the symbol on the TV appears to be the "slow motion" symbol, but it just plays at regular speed. Then I read the post above which appears to say that the feature is no longer available on Bluesky. If that's the case, then a reminder or note should be sent to all the Shaw Technical staff so that they don't give out the wrong information. And, I should note, we've been very happy with Shaw Support to date, so this appears to be a bit of an aberration. Thanks!